SUMMARY

Guided by the pastoral mission, values and goals of Saint Vincent de Paul Catholic Church, the Outreach Coordinator is responsible for the daily operations of Our Mother of Mercy Outreach including all aspects of the interviewing / qualification of clients, client educations programs, and the review / approval of the distribution of funds to community members in need according to establish procedures.  Trains and manages volunteers to ensure that clients’ needs are met.  Embraces the core value to serve those in need with kindness and compassion.  Performs administrative and recordkeeping duties. 

The Diocese of Orlando four core values lay the foundation for the work performed by employees.

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Create a culture that reflects and supports the vision, goals. and objectives of Saint Vincent de Paul Catholic Church and Our Mother of Mercy Outreach Ministry.
• Oversee all aspects of Our Mother of Mercy Outreach Ministry to ensure clients receive a proper assessment and maximum benefits.
• Manage all aspects of Our Mother of Mercy Outreach Ministry operated efficiently and effectively.
• Utilize established protocols for evaluating if clients can be assisted.
• Maintains organizational structures, policies, procedures, and forms that allow Outreach volunteers to fulfill their responsibilities.
• Maintains / Administers a computerized database that includes all volunteers and client information.
• Maintains the Master Calendar including all Outreach activities and builds the monthly schedule for the volunteers.
• Train all volunteers on program protocols and standards.
• Collaborate with Our Mother of Mercy Food Pantry and Our Mother’s Attic to assist clients with their needs.
• Collaborates with organizations, such as Catholic Charities and United Way to fulfill the mission of Our Mother of Mercy Outreach Ministry, and ensures all Diocesan, Parish and other regulations are followed.
• Oversee Outreach facilities, equipment, and supplies to ensure high standard of cleanliness and maintenance are attained to ensure the safety of all, and all standard of operations are attained.
• Research foundations, corporations, and government agencies to find matches between their interest and the needs of the parish’s programs.
• Builds, maintains, and enhances donor relations with private individuals, foundation representatives, local business representatives, local church and civic leaders and public grant funders.
• Ensures the premises are clean and maintained in a professional manner.
• Oversee and ensure the security systems are maintained and properly utilized
• Drives Parish vehicles, when necessary.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree or 4 years work experience in program management or equal combination of experience and education.
• Three (3) or more years of supervisory experience in an operations role required.
• Solid knowledge of Microsoft Word, Excel, and Outlook.
• Knowledge of social services databases, such as CharityTracker preferred but not required.
• Basic mathematical abilities, including the ability to add, subtract, divide, multiply and tabulate.

OTHER SKILLS and ABILITIES

• Knowledge of principles and processes for providing client services.
• Excellent verbal communication, leadership, teamwork, and active listening skills
• Ability to interact and communicate with all staff, volunteers, and the community.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences.
• Excellent organizational and time management skills required.
• Excellent analytical skills with an ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong English language skills. Bilingual English/Spanish preferred but not required.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure. 

Language / Communication Skills

Ability to read and interpret basic correspondence. Excellent interpersonal and organizational skills. Must have good communication skills.

Mathematical Skills

Ability to apply basic mathematical concepts such as adding, dividing, and multiplying.

Physical Requirements

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds).  Tasks may involve extended periods of time at a keyboard or workstation.  The ability to sit and stand for long periods of time.  Must be able to reach, grasp, feel, and see up close and from afar.  Must be able to use basic office computer hardware and peripherals, with or without reasonable accommodation.  Must be able to communicate verbally and in written form.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability. 

SUMMARY

The Facilities Maintenance Technician provides a variety of services such as mechanical repair, general maintenance, and overall handyman services for Church, Family Life Center, Rectory, Community Outreach Campus, and other parish properties and assets.

The Facilities Maintenance Technician will also assist in operating and maintaining audio-visual and livestreaming equipment, ensuring high-quality production for church services and events while supporting the overall functionality of the church facilities.

The Diocese of Orlando four core values lay the foundation for the work performed by its employees:

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living

2. Respect: Affirming each person’s God-given dignity and uniqueness.

3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.

4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification.  They are not listed in any order of importance.  The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Ability to communicate professionally and effectively with staff members, parishioners, vendors, emergency services (police, fire, EMS) and the general public.
• Observe visitors and vendors to ensure a safe environment is always maintained.
• Set up and breakdown events and multifunction rooms for special activities, religious education classes, and other parish / community events.
• Operate, maintain, and troubleshoot audio-visual (AV) equipment, including microphones, speakers, projectors, and lighting systems for church services and events.
• Assist in setting up and managing livestreaming equipment to ensure seamless broadcasting of services and special events, including monitoring audio and video quality.
• Provide general maintenance and assistance at all off campus locations.
• Performs required preventative maintenance actions such as bulb and HVAC filter replacement.
• Maintains the baptismal and holy waters fonts.
• Care for all building exterior and entrances to ensure areas are ready for parish activities.
• Make minor plumbing, electrical, and air conditioning repairs. Additionally, observes third-party approved contractors while performing work onsite.
• Assist as needed with ensuring grounds are maintained including spraying weed killer and insecticides.
• Responsible for opening, closing, and securing facilities.
• Ensure compliance with safety regulations and best practices when operating equipment and performing maintenance tasks, promoting a safe environment for staff and congregants.
• Complete and document accident reports promptly and accurately for any incidents occurring on church property, ensuring thorough investigation and adherence to safety protocols, while communicating findings to appropriate church leadership.
• May be required to work occasional evenings. 

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent verbal and written communication skills, with the ability to interact effectively with staff, clergy, volunteers, and parishioners.
•  Strong troubleshooting and problem-solving abilities to address technical issues and perform repairs efficiently.
• Proven ability to manage multiple priorities and workflows effectively in a fast-paced environment, demonstrating strong organizational skills and adaptability to respond to varying demands and urgent maintenance issues while ensuring all tasks are completed efficiently and on schedule.
• Demonstrated ability to exercise good judgment in assessing maintenance issues, prioritizing tasks, and making informed decisions regarding safety, repairs, and resource allocation, ensuring the well-being of church staff, parishioners, and the integrity of church facilities.
• Familiarity with safety regulations and best practices in maintenance and facilities management, including handling hazardous materials safely.
• Ability to maintain accurate electronic records of work performed, supplies, equipment, and purchases.
• Able to speak and write in English with coworkers, supervisors, and vendors.
• Ability to work alone and in a team environment.
• Available to work extra hours and be on call for holidays and emergencies, as needed.

EDUCATION and/or EXPERIENCE

• Must be experienced in building maintenance; one year or more preferred.
• Possess knowledge of and skills in using various tools and equipment for building maintenance.
• Must possess and maintain a valid Florida Driver’s License required.
• Familiarity in general computer operations and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to learn basic audio / visual and livestreaming equipment.
• Excellent verbal and written communication skills, with the ability to interact effectively with diverse groups, including parishioners, clergy, and staff.
• Strong organizational abilities with attention to detail and the capacity to manage multiple tasks simultaneously in a busy office environment.
• Availability to work during regular office hours, with occasional evenings or weekends for special church events as needed.

LANGUAGE / COMMUNICATION SKILLS

• Ability to read and interpret basic correspondence.
• Excellent interpersonal and organizational skills.
• Must have a pleasant telephone manner.

REASONING ABILITY

Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and the ability to interpret a variety of instructions furnished in written, oral, diagram, and schedule form.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese. 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The permanence of these essential functions must be without physical accommodation of any sort.

Balancing, carrying, climbing, hearing, kneeling, lifting, pulling, sitting, standing, reaching, stooping, bending, walking, and talking. The employee is required to lift 50 pounds and climb ladders. Work inside and outside of buildings. Work in well-lit and ventilated areas, hot and cold temperatures, and dark and tight quarters. Ability to perform physical labor, and necessary.

WORKING CONDITIONS

The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.