SUMMARY

The Communications Assistant provides production and administrative support for parish communications, including the weekly bulletin, digital announcement slides, social media content, website updates, online listings, roadside LED signage, advertising materials, and marketing outreach projects. This role helps prepare, proofread, organize, and update communications materials in coordination with the Communications Coordinator.

The Diocese of Orlando four core values lay the foundation for the work performed by employees:

Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
Respect: Affirming each person’s God-given dignity and uniqueness.
Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides support for weekly bulletin preparation as needed, including content organization, formatting, proofreading, and routine updates.
• Helps prepare weekly e-bulletin content and digital announcement slides.
• Prepares, schedules, and posts social media content for Facebook and Instagram
• Assists with routine updates to parish website content.
• Assists with livestreaming setup and related video tasks as needed.
• Updates and manages the Google Business and Bing pages, and other online listings.
• Helps prepare, organize, and submit advertising materials.
• Supports communications and marketing projects in coordination with the Communications Coordinator.
• Creates social media content for the Parish Gift Shop, Thrift Store, parish events, and ministries as assigned, including taking photos for use in parish communications as needed.

Requirements
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

Associate degree in communications, marketing, public relations or a related field, supplemented by two (2) or more years’ relevant experience preferred. Experience with writing for various platforms including, print, video, radio, email, and experience with multi-tasking and juggling deadlines and priorities. Must have proficiency with technical/web skills to be able to create and publish content for the web. Bilingual in Spanish and English helpful.

ADDITIONAL REQUIREMENTS

• Strong organizational and time management skills.
• Experience with Canva, social media platforms, and basic digital communications preferred.
• Strong proofreading, organization, and attention to detail.
• Ability to follow parish communication standards, branding, and deadlines.
• Ability to take direction, receive feedback, and manage multiple small projects.
• Willing to accept and work within the churches’ philosophy and follow associated policies and procedures.
• Manifest professional and personal ethics.
• Ability to set and maintain appropriate boundaries with parishioners and staff.
• Possess sensitivity to cultural differences present in the service population, staff, and volunteers, and have the ability to forge mutually respectful supportive working relationships.
• Must adhere to all Diocesan Policy for communications.

OTHER SKILLS and ABILITIES

• Must be highly organized, accurate and detail oriented.
• Must be able to meet deadlines and set priorities.
• Ability to work with diverse groups of people in an atmosphere of collaboration and service.
• Excellent written and oral communication skills as well as effective personal interaction.
• Ability to take initiate regarding research and editing.
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.
• Knowledge of email marketing software.
• Ability to work evenings and weekends as required for special events, meetings, travel, etc.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure.

PHYSICAL REQUIREMENTS

The ability to sit and stand for long periods of time. Must be able to reach, grasp, feel, and see up close and from afar. Must be able to use basic office computer hardware and peripherals, with or without reasonable accommodation. Must be able to communicate verbally and in written form. Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (15 pounds).

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.

SUMMARY

The grounds maintenance worker provides a variety of services such as grounds maintenance, mowing, and tree trimming and landscaping.

The Diocese of Orlando four core values lay the foundation for the work performed by employees.

Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
Respect: Affirming each person’s God-given dignity and uniqueness.
Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Performs grounds maintenance activities, i.e., mowing, weed-eating, edging, blowing, planting foliage and mulching.
• Performs shrubbery and tree maintenance activities, i.e., pruning limbs, shaping hedges, cutting branches.
• Operates various electric, gas and manually powered tools and equipment, i.e., saws, sprayers, air compressors, mowers, blowers, weed-eaters, hedge trimmers.
• Provides grounds maintenance services; ensures cleanliness, order, and environmentally safe conditions of district property; addresses safety concerns in a time efficient manner; reports real or potential maintenance/repair needs.
• Ensures proper cleaning and maintenance of equipment, tools, and materials utilized; ensures adherence to principles and practices of safe use and operation of equipment, tools, and materials.
• Maintains irrigation system.
• Removes trash by emptying trash containers; transporting materials to disposal area; recycling materials.
• Responds to and takes appropriate actions in the event of emergency or critical incidents to resolve, confine or otherwise prevent potentially injurious or hazardous conditions. Is aware of and reports any unauthorized person on the premises.
• Maintains building interior by dusting and polishing furniture, equipment, mirrors and fixtures; washing windows, counters, walls and woodwork.

Requirements
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have knowledge of grounds equipment operation.
Knowledge of the proper use and disposal of hazardous materials, safe handling techniques, and use of proper safety equipment as outlined by OSHA.
Must have repair skills for minor equipment.
Must be self-motivated and prompt in performing tasks.
Must successfully pass Diocesan background screening and Safe Environment Training.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

High School diploma or equivalent preferred supplemented by any previous experience demonstrating ability to y to fulfill the physical and dexterity requirements of the work, as applicable to the assigned maintenance area (i.e., grounds maintenance, mowing, and tree trimming); or an equivalent combination of education, training and experience.

OTHER SKILLS and ABILITIES

The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences. The ability to read and understand information and ideas presented in writing. Strong command of both written and spoken English language.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure.

PHYSICAL REQUIREMENTS

Tasks involve the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing 35 feet and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials 30 pounds.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.

SUMMARY

The Facilities Manager maintains and oversees multiple parish grounds, buildings, and equipment to ensure that a workspace is safe and functional. Their duties include negotiating contracts with service providers, inspecting facilities to meet safety regulations and coordinating renovations and updates.

The Diocese of Orlando four core values lay the foundation for the work performed by employees.

Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
Respect: Affirming each person’s God-given dignity and uniqueness.
Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Areas of Responsibility

1. Portfolio Oversight

Management of all systems, structures, and aesthetics for the following locations:
Main Campus: The Church (Bldg 1), Family Life Center & Admin Offices (Bldg 2), Maintenance Building (Bldg 3), and Parish Rectory (Bldg 4).
Off-Site Locations: Our Mother’s Thrift Store, Our Mother’s Food Pantry, and Our Mother’s Outreach.

2. Team Leadership & Supervision

Provide high-level direction to the Environmental Manager/Project Manager to ensure custodial and landscaping standards are met.
Directly supervise the Maintenance Team to prioritize work orders, preventative maintenance, and emergency repairs.
Oversee Logistics/Delivery operations to ensure efficient movement of goods between the parish, outreach sites, and customers.
Support the AV/IT Technician in maintaining campus-wide connectivity and high-quality liturgical production.

3. Operations & Project Management

Preventative Maintenance: Develop and execute a master schedule for HVAC, plumbing, electrical, and roofing systems.
Vendor Management: Source, negotiate, and oversee third-party contractors for specialized repairs or major renovations in cooperation of the Environmental Manager/Project Manager.
Budgeting: Manage the facilities budget, track expenses, and provide input for 5-year capital improvement plans.
Safety & Compliance: Ensure all buildings meet fire codes, ADA requirements, and OSHA safety standards.

4. Logistics & Outreach Support

Coordinate with the Outreach Manager and Thrift Store, Outreach and Food Pantry Coordinators to ensure their physical facility needs are met.
Ensure the truck and delivery team are operating safely and meeting the scheduling needs of the outreach programs.

Organizational Structure

Directly manage a diverse team and oversee a tiered supervisory structure:

Direct Reports:
Environmental Manager (Who directly supervises the Custodial and Grounds Maintenance Teams).
Facilities Maintenance Team (Skilled trades and general repair).
AV/IT Technician (Technology systems and sanctuary audio/visual).
Logistics Team (Truck Driver and Delivery Assistant).

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the Diocese.

EDUCATION and/or EXPERIENCE

Prefer a Bachelor of Arts or Science in Facilities Management, Architecture, Engineering, Business Administration or related field, or 5-10 years experience in the field of Facilities Management, and 5-10 years management experience will qualify a person to serve in this position. Requires knowledge of landscaping, heating, ventilating, air-conditioning systems, refrigeration, electrical, lighting, plumbing, carpentry, painting, and other generally understood maintenance skills. Familiarity with and appreciation for city and state building codes, OSHA requirements, and ADA laws. Demonstrated proficiency in supervising and motivating subordinates.

OTHER SKILLS and ABILITIES

• Commitment to excellence and high standards.
• Strong communication organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow, handling multiple projects and meeting deadlines.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Ability to understand any and all safety requirements and cautions.
• Working knowledge of spreadsheet programs for budgeting. 
• Ability to perform physical labor.
• Ability to keep written records of work performed, supplies, equipment and purchases.
• Possess valid Florida driver’s license and maintain an acceptable driving record.
• Work extra hours and be on call for holidays and emergencies as needed.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure. 

PHYSICAL and SENSORY REQUIREMENTS

Ability to climb a ladder to height of 35 feet and use scaffolds. Ability to lift, push, and/or pull 50 pounds, bend, stoop, squat, lean, reach, crawl, stretch, and stand for long periods of time. Be able to perform all the tasks required of maintenance staff. Work inside and outside of buildings. Work in well lighted and ventilated areas, hot and cold temperatures, and dark and tight quarters. Ability to work with minimal supervision as well as in a team environment. 

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.

Description
The Outreach Services Manager is a pivotal leadership role responsible for the strategic oversight and operational excellence of our community-facing programs. This position ensures that our mission is delivered consistently across three distinct service pillars, fostering a culture of compassion, efficiency, and growth.

The Diocese of Orlando four core values lay the foundation for the work performed by its employee.

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

Core Responsibilities

Leadership & Personnel Management

Hire & provide direct supervision, mentorship, and performance evaluations for the three Program Coordinators.
Foster a collaborative environment where staff and volunteers feel supported and aligned with the organization’s mission.
Identify training needs and professional development opportunities for the outreach team.
Lead staff and volunteers in a mission-driven approach, ensuring that all three operations serve as a witness to the organization’s values.
Provide spiritual and emotional support to the three Program Coordinators, preventing “compassion fatigue” through intentional check-ins and mentorship.
Facilitate a culture of prayer, hospitality, and radical welcome for all clients, donors, and patrons.
Operational Oversight

Develop “wrap-around” service pathways so that a client entering any Outreach Service location is seamlessly connected to the Outreach Center, Food Pantry, and/or Thrift Store.
Each of the three coordinators (Outreach, Food Pantry, & Thrift Store) need to understand the business model of each other’s program so they can synthesize a level of access to the community we serve.
Our Mother’s Thrift Store: Oversee retail operations, ensuring inventory flow, revenue targets, and donor relations are optimized to support the organization’s funding. Ensure the retail environment remains a dignified space that serves as both a community resource and a bridge to our social services.
Our Mother’s Food Pantry: Ensure compliance with health and safety regulations, manage supply chain partnerships, and oversee equitable distribution strategies. Move beyond “transactional” food distribution to a “transformational” model that identifies underlying needs and connects families to long-term resources.

Our Mother’s Outreach Center: Supervise case management, emergency assistance, and referral services to ensure high-quality care for clients in crisis.
Strategic & Financial Planning

Work closely with the Director of Operations & Accounting Team to develop and manage annual budgets for all three departments.
Monitor Key Performance Indicators (KPIs) such as client impact, sales revenue, and volunteer retention.
Identify opportunities for program expansion or process improvements to better serve the community.
Create & administer programs to enable clients to become self-sustaining members of society.
Community & Stakeholder Engagement

Represent the organization at community meetings, networking events, and with partner agencies.
Collaborate with the Development team to provide data and stories for possible grant applications and fundraising campaigns.
Requirements

Qualifications & Skills

Requirement Description

Education Bachelor’s degree in Social Work, Business Administration, Non-Profit Management, or a related field.

Experience 5+ years of experience in non-profit management or social services, with at least 2 years in a supervisory role.

Communication Exceptional interpersonal skills; able to bridge the gap between retail, warehouse, and social service environments.

Technical Proficiency in Microsoft Office Suite and experience with POS systems or donor/client databases.

Attributes High emotional intelligence, strong problem-solving skills, and a “servant-leader” mindset.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

OTHER SKILLS and ABILITIES

A high level of organizational and interpersonal skill is required. Attention to detail and working well with others is also required. Must have the ability to manage and to present oneself professionally.
Ability to communicate effectively with subordinates. Ability to effectively communicate with Director of Operations & Pastor. Confidentiality is essential.
Ability to apply basic mathematical concepts such as adding, dividing, and multiplying.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

WORKING ENVIRONMENT

Work is performed mostly in an office setting. Employee may be required to work more than 40 hours including occasional evenings and weekends; performs extensive computer work.

PHYSICAL REQUIREMENTS

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (15 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.