Gift Shop Assistant

SUMMARY

The Gift Shop Assistant is responsible for supporting the procedures on a part-time basis.

The Diocese of Orlando four core values lay the foundation for the work performed by its employees.

  1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
  2. Respect: Affirming each person’s God-given dignity and uniqueness.
  3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
  4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Opens the Gift Shop.
  • Welcomes customers and volunteers.
  • Cleans and organizes shelves.
  • Removes trash by emptying trash containers.
  • Maintains a clean floor.
  • Logs into the system and completes the register total form with a volunteer/employee present.
  • Runs the cash register (as needed).
  • Completes the register total form confirming the cash in the register.
  • Prints the day end report, counts cash, reconciles the day’s sales using the register total form. 
  • Uses the tamper evident cash bag to deposit the sales proceeds (cash/check/credit card) and the register total form.
  • Follow the closing procedures.
  • Assists with the inventory system to include ordering, merchandising, receiving, pricing and storage.

Requirements

QUALIFICATIONS

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily and possess a heighted sense of confidentiality and a strong sense of respect for the Roman Catholic Church. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the church. Their public behavior must not violate the faith, morals, or laws of the Church or the polices of the Diocese.

EDUCATION AND EXPERIENCE

Associate’s Degree required in business management or equivalent.

Minimum of two years’ experience in retail sales.

Maintain a positive attitude and focus on customer satisfaction.

Basic mathematical abilities, including the ability to add, subtract, divide, multiply, and tabulate figures.

SKILLS AND ABILITIES

Excellent interpersonal and organizational skills characterized by an ability to effectively interact with the general public in a highly dynamic environment.

Knowledge of principles and processes for providing excellent customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Strong teamwork skills.

Meticulous, showing extreme care with minute details.

Extremely positive, joyful, friendly, and loving personality.

LANGUAGE/COMMUNICATION SKILLS

The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences. The ability to read and understand information and ideas presented in writing and maps. Good verbal communication skills and excellent active listening skills. Strong English language skills in both spoken and written word.

PHYSICAL REQUIREMENTS

This position frequently requires moving stock, stocking shelves, and keeping the store in customer-ready condition.

This position also requires the ability to:

  • Process information and merchandise through computer system and POS register system.
  • Freely access all areas of the store including selling floor, stock area, and register area.
  • Operate and use all equipment necessary to run the store.
  • Climb ladders.
  • Move or handle merchandise throughout the store generally weighing 0-50 pounds.
  • Work varied hours/days to oversee store operations.